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What should you do when your Sugarland home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your property – and your loved ones – against the various risks you could face, like theft, fire, and flooding. Although your home might be ready, that doesn’t necessarily mean you are. Do you understand what to do if your Sugarland home alarm system goes off? The sound of an alarm can be jarring, disorienting, and may provoke panic. Your best option is to stay composed and abide by these simple suggestions.

Steps to Take When Your Home Alarm System In Sugarland Sounds

It’s a situation no one wants to face, but it’s also why you installed a home alarm system originally. You’re roused from a deep sleep with the unmistakable blasting of an alarm after one of your sensors has been activated. So what is your next move?

  1. Try not to panic. This is simple to say but harder to accomplish when your home security alarm is blaring, and your pulse is racing. But staying calm is the most effective way to appraise what’s going on. Avoid the temptation of trying to manage the emergency on your own but instead let your monitoring professionals and first responders do their job.
  2. Take care of your loved ones. Your priority should be your family and getting them out of danger. If you are dealing with a burglary, this might involve proceeding to a predetermined safe zone as far from points of entry as possible. There’s a good chance that your alarm already scared off the invader, but it’s always better to be safe than sorry. If there’s smoke or flames, you need to vacate your home right away.
  3. Remember your smartphone. These days, the majority of people take their smartphones constantly with them, but you could forget to grab it during an urgent situation. It’s a good thing to have. You’ll have the chance to keep in contact with your monitoring experts and get alerts through your home security app.

Collaborate With Your Round-the-clock Monitoring Specialists

Whenever your home alarm system in Sugarland goes off, your round-the-clock monitoring experts will spring to action. Their first move is to confirm your alarm, and that means reaching out to you. The procedure they adhere to depends on the sort of emergency. For example, when a medical emergency is triggered, a single effort will be made to reach you before first responders are dispatched. If you’re dealing with an intrusion - the most typical sort of alarm - a monitoring agent will adhere to these guidelines to contact you:

  • An attempt will be made to communicate with you using the command hub. You will usually be asked for a passcode.
  • If that is not successful, a call is made to your main contact number.
  • A secondary number or your first contact person is attempted next.
  • If there is still no answer, area law enforcement officers are sent.
  • Your monitoring professionals will follow up with you again once authorities are alerted.

If you're not able to communicate with monitoring agents, don't worry. Assistance will still be dispatched even when you're not available to confirm the emergency.

Be prepared for any crisis with a Vivint home alarm system in Sugarland

Get prepared for any situation with a modern home alarm system in Sugarland from Vivint. Dial (281) 688-2891 to begin the customization of your property’s protection today.