Your monitoring experts can aid in streamlining an emergency
An alarm can be disorienting when they trigger -- even moreso if they sound off while you’re sleeping. But if you have a monitored alarm system, you only have to think about one event: moving your loved ones to safety.
That's because your monitoring expert also answers your tripped sensors. Within a minute, they will call you to ensure everyone is safe and help evaluate the situation. Then, they will get emergency responders and direct them to your location. Your monitoring team can even help guide you through your situation and where to go.
Monitoring covers more than your home security system
Your Sugarland monitored alarm system covers more than an break-in. Your home security system may also act to fire, carbon monoxide, or floods with the added components. By placing a monitored fire alarm or CO detector, you can get emergency responders to answer regardless of if you're home or out. Your monitoring team can even respond to health-related emergencies -- like shortness of breath or a slip -- with a monitored medical accessory.
Emergency services arrive quicker with a monitored alarm system
Your monitoring team will respond any tripped alarm within moments. They'll first contact you to be sure you're not harmed and then may summon emergency services on your behalf. This sleek approach is much faster than calling emergency dispatch yourself after you gathered your loved ones and moved to safety. Seconds count in emergency situations, and Vivint ensures you get help quickly!
Monitoring is vigilant of your home round-the-clock
Unfortunately, a blaring alarm sound doesn’t achieve much when you’re not home. However, your Vivint monitoring team stays on alert without rest. They'll answer to any alarm that you are unable to and will also keep you up-to-date every step of the way. It’s easier when you're nearby and can hurry home after receiving a text notification, but it's critical when you're out of town and are unable make it back to handle the situation.